Echte CPHQ Fragen und Antworten der CPHQ Zertifizierungsprüfung

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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Prüfungsfragen mit Lösungen (Q221-Q226):

221. Frage
Reliability is a matter of whether a particular technique applied repeatedly to the same object yields the same results
each time. The reliability of a survey is initially addressed within ________________.

A. Questionnaire development phase
B. Implementation phase
C. Evaluation phase
D. Questionnaire analysis phase

Antwort: A

222. Frage
Which of the following would provide the best information to a Quality Council interested in evaluating the effectiveness of quality improvement teams that were chartered during the past year?

A. a summary of each team's charter, timeliness of tasks completed by each team, and validation of each team's commitment to conflict prevention
B. team diversity as evidenced by professional credentials of members, meeting minutes for productivity assessment, and aggregate member satisfaction data
C. a comparative matrix of each team's goals, demonstrated proficiency with statistical process control, and participant feedback about team members
D. participant feedback about the dynamics of their team, ability of each team to meet pre-determined project milestones, and results of the team's work

Antwort: D

Begründung:
The best information for a Quality Council to evaluate the effectiveness of quality improvement teams includes participant feedback about team dynamics, the ability of each team to meet pre-determined project milestones, and the results of the team's work. This combination provides a comprehensive assessment of how well teams functioned (dynamics), whether they met their goals on time (milestones), and the outcomes they achieved (results). This holistic approach allows the council to understand both the process and the results of the improvement efforts.
* Comparative matrix of each team's goals and proficiency with statistical process control (B): While important, this focuses more on technical skills rather than overall effectiveness.
* Team diversity and aggregate member satisfaction data (C): These factors contribute to team performance but are less direct measures of effectiveness.
* Summary of charter, timeliness, and conflict prevention (D): These are important but do not address the actual outcomes and team dynamics as directly as option A.
References
* NAHQ Body of Knowledge: Evaluating Quality Improvement Initiatives
* NAHQ CPHQ Exam Preparation Materials: Measuring Team Effectiveness
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223. Frage
All patients who have been selected to provide feedback should have an equal opportunity to respond. Any situation that makes certain patients less likely to be included in a sample leads to bias.
Survey vendors also can minimize sampling bias through:

A. Judgment
B. Probability sampling
C. Experience
D. Cluster sampling

Antwort: B

224. Frage
A number of attributes can characterize the quality of healthcare services. As, there are different groups involved in healthcare, such as physicians, patients and health insurers, tend to attach different levels of importance to particular attributes and as a result define quality care differently.
Which of the following is/are NOT out of those attributes?

A. Excess staff
B. Amenities
C. Technical performance
D. Responsiveness to patient preferences

Antwort: A

225. Frage
An orthopedic surgery practice has been working on improving patient safety for the last 3 years. The following data table is available:
Which of the following is the most appropriate conclusion about patient safety outcomes?

A. Patient safety outcomes have improved.
B. The patient safety culture has remained consistent.
C. The increase in "time-outs" has reduced patient harm.
D. The safety event rate has remained stable.

Antwort: C

Begründung:
The most appropriate conclusion from the data provided is that the increase in compliance with "time-outs" performed before procedures has likely contributed to reducing patient harm. "Time-outs" are a critical safety procedure designed to prevent errors such as wrong-site surgeries, and the significant increase in compliance from 30% to 80% correlates with stable Serious Safety Event Rates, suggesting that this practice has helped to maintain or even improve patient safety outcomes.
* Patient safety culture has remained consistent (A): The data shows variation in survey response rates, suggesting some changes in culture.
* Patient safety outcomes have improved (B): While some aspects have improved, the Serious Safety Event Rate has remained stable, not significantly improving.
* The safety event rate has remained stable (D): While true, it doesn't capture the potential impact of the increased "time-outs" on patient safety.
References
* NAHQ Body of Knowledge: Patient Safety Processes and Time-Outs
* NAHQ CPHQ Exam Preparation Materials: Analyzing Patient Safety Data
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226. Frage
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James Harris James Harris

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Echte CPHQ Fragen und Antworten der CPHQ Zertifizierungsprüfung

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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Prüfungsfragen mit Lösungen (Q221-Q226):

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